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4.7 / 5.0 based on 74 responses to our customer survey..
actual superficial body damage on car didn't match that recorded on form...the reality was more so I had to go back to office to sort out which was annoying because if I hadn't perhaps I might have been accused at a later date?
Mr Chris Lewis -
Queenstown Car Rental
The queenstown Car Rental Guide
is a one stop car hire specialist for queenstown. We display the rates from most leading queenstown car rental agencies and let you choose your car and book in real-time. Decide yourself who to book with after comparing the rates and fleet options of the local car rentals.
The queenstown Car Rental Guide deals with all major car rental companies and negotiates with the local agencies in queenstown to offer the best car rental rates and service for all locations in queenstown.This way our clients know they will always receive the best rate and service for their rental car in queenstown.
In 3 minutes you can compare our rates and book your car rental in queenstown while you will find out that we are usually a lot less expensive then booking with the agencies direct.
What is going to happen if I cause a damage to the rental car? The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
For how long I need to hold my drivers license in order to rent a car in Queenstown? The most suppliers require a valid drivers license for at least one year. Some agencies can ask you to provide a drivers license which is valid for more, for instance, two or even three years. We always strongly recommend our clients to see the terms and conditions for selected agency and car and read them carefully. At the time of rental, your driver license needs to have the required time of validity. This is a mandatory document and if you fail to provide it, the agent refuses to give you the car due to an invalid drivers license.
How long it takes to unblock the deposit? There is a security deposit blocked on your credit card meanwhile the rental. It will be unblocked on the safe return of the car. In case of any damages caused during your car rental period, a certain amount can be discounted from your deposit. The amount of blocked security deposit may last up to 20 working days to appear back on your credit card. This process totally depends on the banks involved. If 20 days passed and you still not see the security deposit amount at your account we recommend contacting car rental agency direct.
How old are the cars? As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
Is it possible to pick up my car late at night? Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
Other car rental locations in Queenstown with daily rates